This policy sets out the data protection practices of ClickandBuy International Limited (“ClickandBuy”, “we” and “us”). Please take time to review this policy carefully as it tells you how your personal information will be treated by us.
Periodic changes may need to be made to this policy to take into account any additional ClickandBuy service functions, features or products that are developed and incorporated into the site from time to time. Any future changes will be posted to this policy and you may be notified of changes in our communications to you.
Please note that we cannot be responsible for the privacy policies and practices of other sites even if you access them using links from this site and we recommend that you check the policy of each site you visit.
What personal data we collect and how we use it
As part of the ClickandBuy registration process, we will collect certain personal information that you will be asked to provide to us (including your name, date of birth, address, e-mail address, telephone number, bank account information or credit card information). We will also collect information about which products and services of any third party service provider (“Provider”) you purchase using your ClickandBuy account. We will also collect personal data contained in any communications you may, from time to time, send us, for example to submit a query, concern or comment, or report a problem, regarding this site or your ClickandBuy account.
Please note that ClickandBuy may, in the interests of detecting and preventing fraud and money laundering, use third party tools for the purposes of identity and age verification.
You agree that the personal data you provide or which we otherwise obtain about you can be used for the authorized provision of the ClickandBuy system, to administer your account and for payment processing in respect of each provider.
This personal data may be passed to:
- the relevant Provider if you complain about its products or services. You also agree to give the Provider this data if any payment to the Provider cannot be successfully processed or if later processing is necessary. ClickandBuy may also transmit your personal data to the relevant Provider in connection with any subscription you take out, or if the Provider makes the transmission of personal data a mandatory condition for making a purchase. ClickandBuy may also transmit personal data to the relevant Provider for the use of mobile services and cell phone offers;
- any of our agents or contractors who assist us in providing the services we offer through the Site, including assisting in carrying out identification checks, fraud prevention, analysing data, providing support services or in other tasks, from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions;
- governmental and/or regulatory institutions and authorities only if we are legally entitled or obliged to do so (for example if required by a court or for the purpose of prevention of money laundering, fraud or other crime);
- a third party as part of the reorganisation or a sale of the assets of ClickandBuy; and/or
- other ClickandBuy group companies.
Other than as described above, no information will be passed on to any other third parties. Your personal data may be transferred to countries outside the European Economic Area (“EEA”). By way of example, this may happen if any of our servers are, from time to time, located in a country outside the EEA or if any of the parties referred to in the paragraph above is located in a country outside the EEA. These countries may not have similar data protection laws to the EEA. If we transfer your information outside the EEA in this way, we will take steps to ensure that your personal data continues to be protected.
All personal data is collected, processed, stored and used in accordance with the provisions of the Data Protection Act 1998.
Cookies and equivalent technology
Cookies are small files that make it easier for you to use our online offer. Your Internet browser receives these files automatically from our server and saves the cookies on your computer. ClickandBuy uses two types of cookies. So-called session cookies and permanent cookies. We send a session cookie to your computer when you log in to your ClickandBuy account by entering your e-mail address and password. This has the following advantage for you: If you visit several ClickandBuy providers, the cookie helps you to be recognized on each page. It is also not necessary to enter your password again. This makes our service easier and quicker to use. When you log out or close your browser, this cookie is deleted and is no longer effective.
We also use a permanent cookie. This has the advantage that your e-mail address is always shown on the login page. This way you don’t have to enter your e-mail address again when you log in to the account management of your ClickandBuy account. The data contained on the cookie is encrypted and cannot be read by third parties. You can set your browser so that it informs you when it accepts a cookie or so that it does not accept cookies. Please make sure that your browser settings allow cookies so that you can take full advantage of all our services without any loss of quality.
The website and our mobile applications use etracker technology (www.etracker.com) to collect data on visitor behaviour. The data is collected anonymously for use in marketing and optimisation. In order to collect the data cookies are in use. All visitor data is saved using an anonymous user ID and can be used to aggregate a usage profile.
The data collected by the etracker technology will not be used to determine the personal identity of a website visitor, and will not be compiled with personal data relating to the person referred to by the pseudonym, unless agreed to separately by the person concerned.
Any website visitor may opt-out of the collection and storage by us of his/her data using the etracker technology at any time with respect to services provided by us.
If you exercise such opt-out then we will set a cookie on your device. We use such cookie to establish that you have opted-out and for no other reason. Please note that if you delete this cookie your opt-out will be revoked and you will need to re-click the link to opt-out.
Newsletter and product and services information
ClickandBuy sends out newsletters on a regular basis to keep you informed about offers, news and services. When registering for a ClickandBuy account, you can consent to our sending these newsletters to you by ticking the appropriate box.
We may also, where you have so consented, contact you, from time to time, by post, e-mail, telephone and/or text message, with information we think you may find useful about ClickandBuy’s products and services and those of our carefully selected partners.
We may also, where you have so consented, share your contact details with our carefully selected partners so that they may contact you directly, from time to time, by post, e-mail, telephone or text with information they think you may find useful about their products and services.
You can tell us not to contact you with information regarding our products and services or those of our partners or to share your details with our partners so that they can send you information regarding their products and services, either at the point such information is collected on the site or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. If you do not wish to continue to receive the ClickandBuy newsletter you can unsubscribe by following the unsubscribe instructions detailed in the newsletter.
You can also exercise the right not to receive such communications at any time by sending an e-mail to us at service(at)uk.clickandbuy.com
You have a legal right under the Data Protection Act 1998 to obtain a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information. You also have a right to correct any errors in that information. As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at service(at)uk.clickandbuy.com
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