ClickandBuy Acceptance Policy
ClickandBuy publishes its Acceptance Policy in order to maintain compliance with applicable legislation as well as policies which may – if violated - affect our ability to supply a quality payment service to its customers.
ClickandBuy must not be used to send, receive, upload, download, use, re-use, offer or supply any offer or other message, information or material or to advertise, promote, sell or offer for sale any information, material or product which can be assigned to one of the categories below. Any transaction appearing on ClickandBuy which does appear to fall onto one of these categories may be reversed and any ClickandBuy account not adhering to this policy may be suspended or terminated to prevent further breach of our guidelines as per the Terms and Conditions of service.
Some of the guidelines require detailed knowledge of laws in different countries. As ClickandBuy does not always have that detailed knowledge of all business sectors in all jurisdictions around the world, it is ultimately the account holder's responsibility to trade only where and when it is legal to do so. Any customer who is unsure of their legality, or disregards this guidance, is deemed to be in breach of these guidelines.
1. Illegal Adult Content or Services
ClickandBuy will not process transactions which are related to goods or services, including an image, which is partly offensive and lacks serious artistic value such as:
- Mutilation of a person or body parts
- Scenes depicting acts of bestiality, incest, rape, non-consensual sexual behaviour, or sexual exploitation of a minor (or a person who may appear to be a minor)
- Escort Services
- Or any material considered to be “extreme” or “violent” pornography as per Section 63 of the UK Criminal Justice and Immigration Act 2008
Or any other material that ClickandBuy, at its sole discretion, deems unacceptable for sale in connection with its brand.
2. Firearms, Weapons and Knives
ClickandBuy may not be used in the purchase or sale of any physical firearm. This includes all rifles, shotguns, and handguns, whether for use in sporting, as collectables, or curio and relic firearms, and regardless of their present working order.
Also, ClickandBuy may not be used to buy or sell ammunition or gunpowder. The term "ammunition" means ammunition or cartridge cases, primers, bullets, or propellant powder designed for use in any firearm.
ClickandBuy may also not be used in the purchase or sale of knives unless the website provides an age restriction clause and verify their customers’ date of birth in line with the Violent Crime Reduction Bill (2006) in the UK. The current age restriction is 18 years.
This guideline does not extend to advertisements for such items. Advertisements would be permitted to be charged for using ClickandBuy.
3. Illegal Drugs & Paraphernalia
ClickandBuy may not be used to fund, in any way, the purchase of illegal drugs, or materials, utilities or paraphernalia (equipment used to administer or produce drugs) which could be construed to be for the use of administering illegal drugs.
This guideline is designed to provide clarification regarding illegal drugs. It is accepted that some drugs are classified differently from country to country, and therefore may not be illegal. Queries relating to specific cases should be directed to the ClickandBuy Compliance department.
4. Unauthorized Copies (infringement of copyright)
ClickandBuy will not accept transactions which trade (or appear to trade) in unauthorized copies (pirated, duplicated, backup, etc.) of software programs, video games, music, movies, television programs, photographs or any other products which could be in breach of copyright law in any territory.
5. Pyramid Selling vs. Multi-Level Marketing, “get rich quick” and Ponzi schemes
ClickandBuy will not accept transactions which follow the Pyramid Selling model.
There could be confusion between an acceptable multi-level marketing scheme and a pyramid selling scheme. In such cases, clarification should be sought from ClickandBuy’s Compliance department.
6. Remote IT Support Services
As of August 2011, ClickandBuy will generally not accept merchants which provide remote IT support, (for example PC troubleshooting and problem diagnosis). Further clarification should be sought from ClickandBuy’s Compliance department.
7. Off-Shore Bank Account Services
ClickandBuy will not accept merchants who provide advice on setting up off-shore bank accounts.
8. Third Parties’ Rights
ClickandBuy will not process transactions which are related to goods or services, including images, which are offensive, abusive, defamatory, otherwise obscene or menacing, in breach of confidence, privacy or any other rights of third parties, or which will cause annoyance, inconvenience or needless anxiety.
9. Further Restrictions
Some transactions may be supported by ClickandBuy, however with specific restrictions. Examples of such transaction types are listed below, and clarification on acceptability can be obtained from the ClickandBuy Compliance department.
- Alcoholic Beverages and Tobacco
- Pharmacy – Nutriceuticals
- Stored Value Cards & Pre-Paid Debit Cards
- Adult Content
- Gambling (including Casinos, Lotteries & Skill Games)
- Foreign Currency Exchange
- Content Aggregators
- Dating Sites
- Virtual Currency
- Unregulated Insurance Firms
The contents of this policy are not exhaustive, and may be updated at any time in order to satisfy ClickandBuy’s own corporate risk management processes. Any uncertainty over accepting transactions via ClickandBuy should be clarified by contacting the ClickandBuy Compliance department via compliance(at)clickandbuy.com
Version 1.11 EN – 30.07.2012
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