Pay with ClickandBuy

Fee table

Why do these fees exist?


As an online payment system, ClickandBuy gives you the ability to shop securely and conveniently in the Internet. In certain circumstances, ClickandBuy charges you fees for those services that are connected with a risk or additional costs to ClickandBuy, such as the risk of non-payment.

You may use fee-based services like funding with credit card, but you are not required to do so. However, many of these services are very convenient and allow flexible Internet shopping. If you want to take advantage of these services and fees are required, we show you clearly the amount and type of the fees before you confirm your purchase. This leaves it completely up to you to decide if our service is worth the fees.

> Of course, most of the services offered by ClickandBuy are available at no charge.

When do the fees have to be paid?


Here is a breakdown of all fees that can be incurred when using our special services. Fees are charged according to our Fee table.

  • Risk premium for payments via credit card
    Depositing money on your ClickandBuy account using a credit card is associated with greater risk for ClickandBuy. For this reason, we add a risk premium of 3.9 % to the value of the transaction.
  • Payouts to a bank account
    If you want to withdraw your emoney to your private bank account our transaction costs need to be covered by charging a handling fee for withdrawals.
  • Maintenance fee for inactive accounts
    When your account has been inactive for more than 12 months and contains valid funds we need to charge a monthly maintenance fee. If you do not wish to be charged a fee you can reactivate your account by performing a purchase, funding or a withdrawal.
  • Cost sharing for chargebacks
    When a transaction cannot be concluded because payment cannot be recovered, ClickandBuy charges you a cost-sharing fee of 25,00 GBP. This amount is calculated based on the expenses that accrue to both ClickandBuy and the bank involved when a chargeback occurs.
  • Risk premium for disbursements to an unconfirmed bank account
    Disbursements from your ClickandBuy account to an unconfirmed bank account are associated with greater risk for ClickandBuy. For this reason, we add a risk premium of 1.50 GBP to the value of the transaction.
     
    > Important note: This fee is only charged in countries in which the confirmation of bank accounts is possible (Germany, for example). Countries in which it is not possible to register bank accounts with ClickandBuy and thus to confirm them, are naturally not subject to this fee.
     
  • Cost sharing for chargebacks
    When a transaction cannot be concluded because payment cannot be recovered, ClickandBuy charges you a cost-sharing fee of 25,00 GBP. This amount is calculated based on the expenses that accrue to both ClickandBuy and the bank involved when a chargeback occurs.
 

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Fee table
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